Salesforce

Our Salesforce Services

In Neuvoscope, we help clients maximize their Salesforce investment with high-value customer-centric solutions, with the scalability and flexibility to meet future demand. Our capability hubs—from business strategy and integrated technology to implementation and creative production provide clients with end-to-end, ongoing operational support and strategy across the entire Salesforce suite of products.

Why Salesforce is important in business?

Businesses can use cloud computing to improve connections with partners, customers, and potential customers by using Salesforce services. Salesforce enables firms to monitor sales data and customer interactions. Leads, contacts, opportunities, and cases can all be managed by it. Salesforce also has a number of tools that can be used by businesses to automate their lead generation, lead scoring, and email marketing campaigns. We provide our clients with simple and cost-effective Salesforce services with the help of our efficient, experienced, and certified staff. Additionally, we can assist you with reinventing your outdated systems for the Salesforce platform. With the aid of our Salesforce, maximise your ROI.

Benefits of implementing our Salesforce services in business

• Better Time Management
• Simple Account Planning
• Ultimate Accessibility
• Trusted Reporting
• Increased Revenue
• Improved Team Collaboration
• Greater Customer Satisfaction

Nuevoscope offers the following Salesforce services

• Salesforce Consulting Services
• Salesforce Development Services
• Salesforce Administration Services
• Salesforce Integration Services

Sales and Service Cloud

Salesforce Sales Cloud is a customer relationship management (CRM) platform created to serve business-to-business (B2B) and business-to-customer (B2C) contexts for sales, marketing, and customer support.

Key business Goals achieved by using our Sales Cloud.

• Close More Deals
• Get More Deals
• Close Deals Faster
• Quicker Decisions

Our mission is to assist you in maximising utility and providing a superior Sales Cloud experience by utilising every feature available. The Salesforce Service Cloud expertise of Nuevoscope enables businesses to provide a personalised customer experience and create enduring bonds with their clients.

Key business Goals achieved by using our Service Cloud −

• Personalized Service
• Multi-channel support
• Always-on Service
• Faster support

In order to enhance the effectiveness of your team's customer care efforts and increase customer retention, our team will strategically configure Salesforce Service Cloud for your business.

Community Cloud

Online communities are largely created to aid businesses in enhancing communication with customers, partners, and staff and become an integral aspect of every company’s CRM strategy. One of the solutions that enable firms to develop these communities and effectively manage them is Salesforce Community Cloud. Communities built on this platform can be used for a variety of purposes, including lead qualifying, customer service, training, and collecting client feedback. You get to choose how to use its capabilities both inside and outside of your company. Key benefits of our Community Cloud

• Better Customer Relationship
• Cost Reduction
• Improved Services/Products
• Enhanced Staff’s Engagement & Productivity
• Better Customer Support

Marketing Cloud and Pardot

Through a variety of end-to-end products centered on the Salesforce Marketing Cloud/Pardot, we support your demand generation and customer acquisition initiatives. Our team will work with you to develop a strategy and implement Marketing Cloud that is optimal for your company. To assist companies in smoothly managing and running their marketing initiatives, Nuevoscope provides a wide variety of Salesforce Marketing Cloud services. Salesforce’s platform for marketing automation and customer engagement is called Marketing Cloud. It is a fantastic SaaS platform with many functional levels. When it comes to operating a business, marketing is essential. With the aid of a tracking system, the marketing cloud enables you to handle campaigns, emails, messages, social media, content management, data analytics, etc.

Through every channel, including email, online or mobile advertising, e-commerce, social media, or user communities, Marketing Cloud opens up the opportunity of developing content that is specifically tailored for each consumer. Key business benefits achieved by using our marketing Cloud −

• A profound knowledge on the customer
• Impact analysis
• Customization with artificial intelligence
• Efficient data management
• Create interest across the journey

Salesforce Pardot is a business-to-business(B2B) marketing automation tool that integrates seamlessly with the salesforce CRM. Pardot empowers marketing and sales teams to work together to find and nurture leads, close more deals, and maximize return on investment. Aligning your marketing and advertising divisions with the aid of Salesforce Pardot will improve their ability to work together and increase your company’s earnings.

Key business Goals achieved by using Pardot

• More Revenue
• Easy ROI Reporting
• Acquire More Leads
• Provides valuable Sales Insights
• Easy Client Monitoring

Analytics Cloud

Analytics is a very popular, highly reliable and secure cloud-based analytical solution that has been created to help medium and large-size companies efficiently and quickly gather and analyse enormous amounts of data. It is a robust and secure cloud-based program that has been powered by Einstein Analytics and Tableau tools. Users are given the ability to spot important trends, increase their productivity, and better understand the reasoning behind the data collected and evaluated. Customer Relationship Management (CRM) is strengthened by Analytics Cloud by offering self-service analytics tools that can provide in-depth insights into the gathered data and patterns. Nuevoscope’s Salesforce Analytics Cloud business intelligence software helps companies for exploring and analyse the data quickly and efficiently. It allows the user rapidly explore the data, and the results will be displayed through different layers of dynamic visualization over underlying data sets. The data representations are also mobile-friendly so user can even check out them on the go and utilize information effectively.

Key benefits of our Analytics Cloud service

• Enhanced Performance
• Pipeline Management
• Whitespace Analysis
• Access Integrated Solutions
• Accurate Forecasting
• Explore Data Anywhere

Commerce Cloud

It is a user-friendly, seamless eCommerce platform created and constructed with the specific goal of assisting businesses in growing the value of their brands, exploring uncharted business opportunities, increasing sales, and increasing customer conversions in the quickest and most efficient manner. An extremely scalable cloud- based software-as-a-service (SaaS) e-commerce system is Salesforce Commerce Cloud. For a highly optimised e-commerce experience, it delivers best-in-class features and capabilities that have been developed and improved over many years. Nuevoscope’s Salesforce Commerce Cloud helps coordinate order management, online store, predictive intelligence, and mobile point of sale. It is a multi-occupant architecture that significantly improves the platform's dependability and safety concerns. All phases of cross-channel commerce are propelled by the three service categories of this seamless platform: intelligence, experience, and operations.

Key benefits of our Community Cloud service

• Enhanced Marketing Tools
• Mobile Friendly
• Predictive Intelligence
• Good Customer Support
• Mobile Friendly

DevOps Cloud

Salesforce DevOps tools come in a variety of shapes and sizes, supporting your development lifecycle with deployment support, backing up data and metadata, test automation, and code scanning tools to reveal security issues or bugs. These tools will save time due to more reliable deployments, fewer bugs shipped to production, and better collaboration between teams of admins and developers. Salesforce DevOps technologies, however, may become essential if you have a larger team with multiple engineers working in different sandboxes .

Key Benefits of Salesforce DevOps

• Quicker Releases
• Efforts are being streamlined by automation
• Enhanced Data Security
• Cost Cutting in Production
• Repeatable Procedures